Services : Training materials

 Your company is only as good as the skills of the people you are working with.
 Operator training is second nature, yet further training for engineering staff is overlooked.

 Staff development reduces levels of job dissatisfaction, which in turn reduces your staff
 turnover.
 Customers will appreciate receiving the same level of service no matter which engineer
 they are working with.

 Training for engineer level staff frequently means on-the-job shadowing of an existing
 person. External training which is chosen may take days to deliver and will cite case studies
 that are not relevant to your operation. They are expensive to run for individuals, making
 them unappealing when dealing with a new-starter.

 WE CAN:

 Identify subjects that are most relevant to the engineer level in your operation.
 Create training packs with a consistent format.
 Establish a training matrix showing levels of competency expected and current status.
 Provide materials that allow you to set the pace of delivery.
 Include a test at the end of each pack to allow your trainee to confirm their understanding.